How Do Airports Use Twitter? (Infographic)

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Gatwick airport is the UK,s second largest airport and the busiest single-runway airport in the world. It serves more than 200 destinations in 90 countries for around 32 million passengers a year on short- and long-haul point-to-point services.

At Gatwick we are passionate about social media. Our main focus is to use social to help improve the passenger journey, before, during and after a visit to our airport by offering committed online customer service. As well as dedicating resources to customer service, the Gatwick airport channels are also used to inform followers about the changes that are happening at the airport and keep everybody up to date with our news.

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how do airports use twitter 1Source: gatwickairport

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